Interesting place to work - Customer Support Specialist Delta Air Lines Employee Review

4.0
Jul 5, 2008
Recommend
CEO approval
Business Outlook

Pros

It is fun to work here. Some times the challenges are out for the company's control so it is difficult to stay motivated, but overall, it is a fun job. The benefits allow me to travel for free or significantly reduced depending on the specific trip or location. This is a great perk for me!!

Cons

Senior management does not share details. Costs are increasing at a pace faster than income. This is making it more difficult to grow as a employee. The perks seem to be getting smaller while the hours are getting longer. The flexibility is decreasing as the workforce is downsized with the increasing costs.

Explore other reviews about Delta Air Lines

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility, family like company. Great management

Cons

Salary could be increased, more vacation time to use travel benefits

5.0
Sep 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Awesome company to work for! Fun work environment, cares about employees, great uniforms, competitive pay, just an awesome company to work for! They are very flexible, you can live anywhere in the world you want, as long as your able to get to work when you need to be there!

Cons

At the end of the day, it is a very large corporation. So it is very easy to become just a "number" in the company. The flight attendant group is not unionized, so rules can change very often. Make sure your time management is impeccable, because you cannot be late for work AT ALL, and there aren't many acceptable excuses, even rain is not an excuse.

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Delta Air Lines Response
10y
Thank you for your review and recommendation of Delta. We work hard every day to make Delta a great place to work; it’s nice to hear how much you enjoy our company and our work environment. Our people and our culture are our most important competitive advantages and the direct relationship we have enjoyed with our flight attendants has served our people, our customers and our company very well. To that end, we have a strong open door policy that enables any employee to go directly to a leader with any concerns, and we have hundreds of flight attendants who are actively engaged in our business, providing feedback and working on solutions for their colleagues and our customers. At Delta, a consistent, reliable operation is one of the reasons our top customers come back to fly with us time and again. That makes employee reliability – being on time, every day, for your shift or your flight – especially important. We agree that having a fundamental understanding of the flight attendant role is important for our field leaders, and we also value diversity at all levels of the company. That’s why so many of our field leaders are flight attendant qualified and many still fly when their schedules allow. We appreciate your feedback and will be sharing it with our In-Flight team. –Wendy, Talent Acquisition Team
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