Mismanaged South Property. - Server Delta Hotels Employee Review

1.0
May 4, 2017
Recommend
CEO approval
Business Outlook

Pros

The company itself has AMAZING values and a great vision. there were great benefits and perks. They have great policies and procedures

Cons

At my particular property, they didn't strive to achieve their vision or live their values. In fact my direct manager often went directly against the values and was telling his employees to care about the company first. It was better under Delta than Marriott. My manager did not follow proper policies and procedures. Heavy micromanaging to the point where it is visible to guests. Upper management did not believe me when I tried to highlight problems and issues within my department and they said they didn't believe me due to my age.

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5.0
Apr 22, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

fun environment, good schedule,nice people

Cons

distance, not really anything else.

1.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

It provides an immediate, firsthand lesson in how not to run an organization.

Cons

This is, without reservation, one of the most dysfunctional professional environments I have ever encountered. The organization suffers from a severe deficit in foundational infrastructure: Negligent Onboarding: Training is virtually nonexistent. Compounding this, a pervasive culture of condescension ensures that any pursuit of clarification is met with overt derision and eye-rolling from tenured staff. Arrogant & Insular Leadership: Management operates with an unearned superiority complex, routinely treating subordinates as intellectually inferior while simultaneously fostering a toxic, gossip-driven culture behind closed doors. Exploitative Labor Practices: Expect to have your work-life boundaries entirely obliterated. Leadership routinely demands 16-hour workdays; anything less is weaponized against you and absurdly mischaracterized as "taking a vacation." Severe Resource Starvation: The company is so poorly capitalized (or aggressively mismanaged) that basic, critical operational assets—such as physical keys for guest rooms—cannot be procured. Anemic Staffing Levels: Personnel have been cut to the absolute bone, forcing the remaining, overworked staff to bear the brunt of systemic operational failures.

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