Pros
Some very good staff who have loyalty & go the extra mile. My job had been year round which is good in a seasonal economy
Cons
Management is out of control. decisions were made like a junior high school popularity contest. The quality of employees work was less important to managers than their ability to kiss up to the bosses. Training was non existent or terrible in most cases. If managers made mistakes employees were most often selected by them to take the blame and the consequences. The managers expect loyalty from staff but do not return the gesture. Employees are constantly given more duties which cannot be properly completed to serve guests. Employee shifts are cut to save money yet managers run up expense accounts for frivolous and unnecessary reasons. In some cases employees were told to swipe out on the time clock and return to their department and complete more duties. Staff are in fear of losing their jobs. The work atmosphere is toxic.