Average job with slim prospects for any growth - Customer Success Manager (CSM) Deltek Employee Review

3.0
May 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Stretched beyond means with new responsibilities every quarter at no salary increase People who get promoted are those who focus on numbers only A lot of bureaucracy Micro-managed No prospects for growth, people been here for decades in the same role No training on product or processes

Cons

Good work-life balance Those who are committed are really good quality resources

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Deltek Response
1y
Thank you for sharing your perspective and for your many years of service at Deltek. We’re sorry to hear that certain aspects of your experience did not reflect the supportive environment we strive to provide. If you’re open to it, we’d appreciate the opportunity to learn more. Please consider reaching out to us at HRCommunications@deltek.com to share additional feedback.

Explore other reviews about Deltek

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great management of hours and benefits keep me happy. Engaging remote presence

Cons

Salary could be better. Training for some products is non existent and reliance on AI is very high.

3.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture is semi good

Cons

Management pushes KPIs on you too muc. If you’re exceeding quota you shouldn’t need to hit your KPIs

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