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Desert Financial Credit Union

Engaged Employer

Desert Financial Credit Union reviews

HR should be the heartbeat of an organization and I stead this one sucks the life out of you… - Human Resources Desert Financial Credit Union Employee Review

1.0
Jul 30, 2021
Human resources
Recommend
CEO approval
Business Outlook

Pros

- there are employees in other departments that really want to see the company and it’s employees succeed - overall benefits

Cons

- amazing benefits and pay can’t outweigh an HR culture that is toxic - HR should be there to help support leaders and employees in doing their best, but instead it’s a “click like culture” and if you don’t fit their mold or bring different perspectives, watch out - they claim they value diversity and inclusion but it’s really only surface level. If you don’t think exactly the same, they’ll push you out - there will be a response that says they take concerns seriously but they’ve been made aware of the problems with specific HR leadership and nothing has changed - HR continues to be one of the worst turnover areas because of this lack of true leadership- she will bully those who try to stand up and push them out. It’s an abusive and toxic culture - work/life balance is nonexistent and expects employees and burns employees out I wish I had taken the reviews more seriously before joining the organization. Until they change certain leadership, these problems will continue.

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Desert Financial Credit Union Response
4y
Thank you for sharing your feedback. We are sorry that you did not feel like a valued team member. The HR team works tirelessly every day to support our leaders and employees and enhance our DEIA (Diversity, Equity, Inclusion, Access) initiatives. We carefully monitor and respond to employee surveys, along with building and supporting the execution of action plans to address areas of concern. In our most recent survey, the HR team’s engagement score was an outstanding 98%. We are working hard to make Desert Financial and our subsidiaries the best place for our employees, our members, and our community and will continue to do so.

Explore other reviews about Desert Financial Credit Union

5.0
Jul 6, 2026
Member solutions representative
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, great management team, and the company gives you the tools you need to succeed. Many opportunities for career/education advancement. They care not only for their employees, but also for the community. This is a company you can truly be proud to work for.

Cons

No real cons, this company is fantastic. But it’s good to know moving forward that KPIs are not always easy to attain, and this industry has a lot of rapid changes to keep up with. But company is wonderful, they help you succeed, and if you are willing to put in the work, the reward is well worth it.

1.0
Jul 14, 2026
Member engagement associate
Recommend
CEO approval
Business Outlook

Pros

Some of the benefits were good

Cons

Everything. If you want to know what it’s like to be in a prison, get a job in the call center here. You are severely micromanaged and watched 24/7. They set incredibly unreasonable and unrealistic expectations that I am convinced are created and put in place to set you up for failure. You aren’t allowed to make mistakes. Also no opportunities for advancement or career growth, as much as they want to say that there is. The pay is also crap. Between management and the horrible customers that constantly berate and scream at you on a daily basis, my mental health severely deteriorated while working here.

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