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Desert Financial Credit Union

Engaged Employer

Used to be great, but the last few years it's gone downhill - Anonymous employee Desert Financial Credit Union Employee Review

2.0
Mar 8, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They are mostly flexible with my schedule when I need time off. There used to be quarterly bonuses that all non-management could get if we hit certain goals as an organization, they used to provide 401k matching, tuition and book reimbursement, and carpool incentives.

Cons

There have been no raises in 3 years and it's unlikely we'll get one next year. They have "suspended" all of the incentives I listed above and on top of that our healthcare costs have gone WAY up. So it's virtually a pay cut. Aside from that there is no opportunity for growth unless you know someone.

Explore other reviews about Desert Financial Credit Union

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, great management team, and the company gives you the tools you need to succeed. Many opportunities for career/education advancement. They care not only for their employees, but also for the community. This is a company you can truly be proud to work for.

Cons

No real cons, this company is fantastic. But it’s good to know moving forward that KPIs are not always easy to attain, and this industry has a lot of rapid changes to keep up with. But company is wonderful, they help you succeed, and if you are willing to put in the work, the reward is well worth it.

1.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the benefits were good

Cons

Everything. If you want to know what it’s like to be in a prison, get a job in the call center here. You are severely micromanaged and watched 24/7. They set incredibly unreasonable and unrealistic expectations that I am convinced are created and put in place to set you up for failure. You aren’t allowed to make mistakes. Also no opportunities for advancement or career growth, as much as they want to say that there is. The pay is also crap. Between management and the horrible customers that constantly berate and scream at you on a daily basis, my mental health severely deteriorated while working here.

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