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      Devoted Health

      Engaged Employer

      Devoted Health reviews

      Eligible Rehire - Member Service Representative Devoted Health Employee Review

      2.0
      Oct 3, 2025
      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Devoted has a strong mission, and I was proud to serve seniors with empathy and accuracy. Training was detailed and onboarding gave me the foundation to succeed. Work-from-home setup was convenient, and the company covered my Wi-Fi.

      Cons

      Layoffs happen suddenly, and you don’t always get clear answers. I was issued a final written warning toward the end of my time, and though I was told I was eligible for rehire, I can’t help but feel that it followed me back during reapplication.

      avatar
      Devoted Health Response
      8mo
      Thank you for taking the time to share your perspective and experience with us as a Member Service Representative. We’re happy to hear that you’ve enjoyed the ability to work remotely with us, our strong mission and the strong training program. We appreciate you taking time to leave feedback. As with all past employee candidates, a review of past performance records along with current experience and growth are considered when making interview and hiring decisions. We wish you all of the best in your future endeavors.

      Explore other reviews about Devoted Health

      5.0
      Jun 10, 2026
      Marketing intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

      Cons

      - There are two office spaces for hybrid work- they are great facilities but there are only two

      4.0
      Jun 24, 2026
      Telesales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay, benefits and great hours. Lots of commission potential

      Cons

      The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

      1
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