I would not recommend - Anonymous employee Devoted Health Employee Review

2.0
Jan 24, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits including mental health care coverage at no cost Pay and bonus

Cons

Work is disorganized and chaotic, nobody seems to know what they’re doing so it’s like the blind leading the blind. Changes are daily and often without communication. Change management is non-existent. Excuses instead of resolutions. Your voice is not heard unless you’re in with the right group of people or in senior management. Quickly forgetting the real mission and vision and driving employees to burnout while creating significant member abrasion. Talent Acquisition and hiring managers often ignore internal candidates post interview.

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Devoted Health Response
1mo
Thank you for sharing your feedback. We appreciate your tenure of over three years with Devoted and are glad to hear that our compensation and mental health benefits have supported you during that time. At Devoted, we operate with a sense of urgency because our members deserve immediate improvements to their healthcare. This means our environment is fast-paced and often requires navigating significant ambiguity. While we strive for seamless change management, the "rapid changes" you mentioned are often a result of our relentless focus on iterating for our members. Regarding internal mobility, we are proud of our high internal promotion rate, though we recognize that the interview process can be rigorous. We take your feedback regarding communication post-interview seriously and will use it to ensure our Talent Acquisition team maintains the high standards our internal candidates deserve. We care deeply about the well being of our team and do not want "speed" to be confused with a lack of heart. We welcome the chance to hear more of your specific perspective; please feel free to reach out to tmayes@devoted.com to continue the conversation.

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5.0
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Pros

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Cons

- There are two office spaces for hybrid work- they are great facilities but there are only two

4.0
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Pros

Competitive pay, benefits and great hours. Lots of commission potential

Cons

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

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