High stress and burnout - Transition of Care RN Devoted Health Employee Review

Hi there, Thank you for taking the time to share your perspective and experience with us as a Transition of Care RN. We're glad to hear that remote work and our benefits have been a positive part of your experience, but we're sorry to learn that the performance standards and stress levels have weighed heavily on your time here. Metric-based performance standards in healthcare are something we think carefully about. In a clinical setting, they exist to ensure our members are receiving consistent, high-quality care. We recognize that there's an important difference between standards that drive great outcomes and ones that feel unsustainable. Feedback like yours is something we take seriously as we continue to evaluate how we structure performance expectations for our clinical teams. While it's our mission to make sure that our members are cared for and treated like family, it's also our mission to make sure we're reflecting the best care and attention to our internal teams as well. We know that each experience is different and we welcome the opportunity to hear more from you about your perspective so we can learn. If you'd like to continue the conversation, please reach out to us at nikki.york@devoted.com. Thanks again, Nikki York Senior Manager, Case Management - TOC