A beautiful mission jeopardized by a toxic core culture - Director Devoted Health Employee Review

1.0
Dec 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Todd and Ed Park have a beautiful vision and mission.

Cons

The culture is toxic at its core. A trend of cronyism where hiring is from the same pool of friends and former colleagues ensures that this will not change. While anyone working for a startup should expect a fast pace and long hours, there are no health work/life boundaries at Devoted. Employees are expected to answer Slack messages and texts during evenings and on weekends even when dealing with personal/family crises. If you are new to the organization and do not blindly follow directions, you should expect to be treated with open distrust and disdain. There is rampant gossip amongst various teams that is encouraged and fostered by the leadership of specific teams. Leaders are selected based on how they can operationalize not on industry expertise which highlights the fact that Devoted is about the making money over getting it right. Inexperienced leaders then use gaslighting and stonewalling techniques to take the spotlight off their poor leadership. They change direction multiple times a week depending on where they are getting pressured from. This combination of traits keeps employees in a constant state of fight or flight. Advice to those considering Working for Devoted: Beware of the inflated Glassdoor ratings. Look back at the flurry of positive reviews that happened at the end of 2021. This was a deliberate effort by Devoted leadership and HR to boost the ratings that had slipped dramatically in 2021. All managers were “encouraged” to add positive reviews to boost Glass Door ratings to attract new candidates.

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Devoted Health Response
3y
Thank you for taking the time to leave a review - we appreciate it. We are glad to hear that our vision and mission resonated with you as it drives everything we do. I’m sorry to hear your experience at Devoted wasn't optimal. We take our culture and approach to work/life balance very seriously and take strides to ensure our employees are heard, respected, and trusted. I’d like to learn more about your perspective. If you’d like to continue the conversation, feel free to contact us at tmayes@devoted.com or lbrunner@devoted.com.

Explore other reviews about Devoted Health

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Cons

- There are two office spaces for hybrid work- they are great facilities but there are only two

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, benefits and great hours. Lots of commission potential

Cons

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

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