Thriving in a Fast-Paced, Member-Centric Environment - Member Experience Devoted Health Employee Review

5.0
Feb 8, 2024
Recommend
CEO approval
Business Outlook

Pros

The company moves super fast, and I've learned so much in such a short time. It's awesome to be part of a place that really values feedback from our members and the team on the front lines. They actually listen and make changes based on real feedback, which is pretty rare and super cool. Feeling appreciated and seeing how our work directly improves members is amazing. I'm excited about what we're doing and where we're going.

Cons

The fast pace we operate at, while exhilarating, can sometimes feel overwhelming and there can be a lot of shifting priorities. It's all for the best reasons, but it does require flexibility and the ability to pivot quickly, which isn't everyone's cup of tea.

Explore other reviews about Devoted Health

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Cons

- There are two office spaces for hybrid work- they are great facilities but there are only two

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, benefits and great hours. Lots of commission potential

Cons

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

1
avatar
Devoted Health Response
8h
Thank you for taking the time to share your perspective and experience with us as a Telesales Agent. We're glad to hear that the pay, benefits, hours, and commission potential have been strong points for you, and we appreciate you being candid about the areas where we can do better. We take the concerns you've raised about favoritism and how some agents treat potential members very seriously. Doing right by our members is at the core of our mission, and no level of sales performance justifies treating anyone with anything less than respect. If you’d like to continue the conversation, please reach out Jacquelyn Singleton at jacquelyn.singleton@devoted.com
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