Great Company - Community OUtreach Specialist Devoted Health Employee Review

5.0
Feb 9, 2024
Recommend
CEO approval
Business Outlook

Pros

I like to compare Devoted to the local small town drug store in relation to a large branch. Devoted is and has a smaller feel. I came from a large company and love the change to Devoted. There is more freedom to think outside the box and I feel more comfortable being myself. I feel valued and my time is respected.

Cons

There is sometimes a lack of structure. Some jobs are newer and I often do tasks outside of my job description. We are growing quickly, which is great, but there are some growing pains trying to adapt the current system to a larger population.

Explore other reviews about Devoted Health

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Cons

- There are two office spaces for hybrid work- they are great facilities but there are only two

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, benefits and great hours. Lots of commission potential

Cons

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

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Devoted Health Response
4d
Thank you for taking the time to share your perspective and experience with us as a Telesales Agent. We're glad to hear that the pay, benefits, hours, and commission potential have been strong points for you, and we appreciate you being candid about the areas where we can do better. We take the concerns you've raised about favoritism and how some agents treat potential members very seriously. Doing right by our members is at the core of our mission, and no level of sales performance justifies treating anyone with anything less than respect. If you’d like to continue the conversation, please reach out Jacquelyn Singleton at jacquelyn.singleton@devoted.com
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