Great Peers, Great Vision but just as corporate as the rest of them. - Supervisor Member Services Devoted Health Employee Review

2.0
Jan 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Good growth opportunity in the short term. Great benefits. Amazing peers. A handful of incredible leaders.

Cons

They preach the whole "We are a family" but unfortunately that is only true for a select few. If you are seeking a career of 5 years or more--this is not the place for you, anymore. You are replaceable especially when budget cuts come due to overhiring. Middle management in Member Services is incredibly sneaky and disloyal to their team of supervisors and senior guides, Change is constant even when replacing you for someone that can do what you do for 10k less.

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Devoted Health Response
1y
Hi there, Thank you for taking the time to share your feedback. We value your perspective, and we’re grateful for your contributions during your time at Devoted. We're glad to hear that you appreciated the benefits and the people you worked alongside. However, we're sorry to hear that you felt disconnected from the company’s values and experienced challenges with management over time. While it’s our mission to make sure that our members are cared for and treated like family, it’s also part of our mission to make sure we’re reflecting the best care and attention to our internal teams as well. We take all feedback seriously, especially regarding transparency and employee relations and will make sure to disperse to the appropriate teams for review. Thanks again for taking the time to share with us your feedback. The People Team at Devoted

Explore other reviews about Devoted Health

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Welcoming and kind employee culture -Support and strong project feedback -Clear communication -Employees believe and support the mission of the company -Enthusiastic, talented, and passionate leaders

Cons

- There are two office spaces for hybrid work- they are great facilities but there are only two

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, benefits and great hours. Lots of commission potential

Cons

The favoritism within the sales department is insane. Some of their 'top sellers' are just bullies to the clients, and will hang up on plan changes (since we don't get paid for them outside of AEP)it seems like they let them get away with it because they get sales.

1
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