Customer Service Dept. Poorly Ran - Anonymous employee Dexcom Employee Review

1.0
Mar 20, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people. Product is making a diference

Cons

Read some of the other reviews from the customer service dept. and they are absolutely true. They are under appreciated and micromanaged to the point where the work environment feels toxic from lack of freedom. You are constantly being pushed to go above and beyond for the patient, but punished when actually doing so because it does not favor high 'numbers'.

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5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn and work with people who understand how to grow an organization. Excellent technical leadership and delivery - every team you meet with can teach you so much. The company’s product helps so many people - doing great work for a company that does great things in society is rewarding

Cons

Sometimes it can be very busy - growth does come with challenges

4.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team members. Nice working environment

Cons

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