Autonomy Is Excellent, Performance Review Process Needs Work - Anonymous employee DigiCert Employee Review

4.0
Apr 3, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Management has given me freedom to work on projects that interest me that are outside the scope of my role. They have quickly given me the opportunity to advance and take on more responsibility. Benefits are very good overall, with lots of nice perks (catered lunches twice weekly, free UTA pass, flexibility to work from home occasionally, covered parking, stocked kitchen, time with personal financial advisers). The culture is relaxed, and I am almost never expected to work late or on weekends. The company seems to be doing well and meeting its business goals. Lehi location is nice, and I like working with people from global offices (London, South Africa, Japan, Australia, California).

Cons

The performance review process is still being figured out, so it's currently flawed. The reviews are infrequent (once yearly) and there are not clear expectations on how to be successful (and get a raise). The review process starts with a self-review, which then sets the cap on your potential salary. My opinion is that this incentivizes employees to inflate their performance rather than give an honest review. The relaxed culture can sometimes be de-motivating because it sometimes feels like there might be a lack of ambition. Feels like some of the leadership is stuck in traditional top-down leadership style, without seriously taking into account the thoughts of employees further down the latter. This mostly applies to the CEO. Other executives I've had experience with have mostly been humble and open. The executive team isn't very diverse. You might get fat with all the delicious food laying around.

Explore other reviews about DigiCert

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

Cons

There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

1
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DigiCert Response
1mo
Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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DigiCert Response
1w
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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