High Tech Headache - Renewals Account Manager DigiCert Employee Review

2.0
Jan 29, 2022
Recommend
CEO approval
Business Outlook

Pros

DigiCert offers great health benefits and commissions based on renewals you close.

Cons

Sales is even more stressful than ever and has become a "pressure-cooker" environment. Current Manager makes it a toxic place of employment to work in by micromanaging and ill-communicating with Sales teams staff and bereding team members in front of sales teams, if they haven't made their quota.

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DigiCert Response
4y
Dear Current Employee, Thank you for taking the time to post. Good to know that our benefits and commissions process are well received. We’re concerned to hear about the experience you are having with your current manager and the issues with communication and work environment. We want to help address these concerns, so please utilize our Speak Up reporting system to share more details so that we can help. Our SpeakUp program is a safe space for our people to raise concerns or provide feedback to help us be better. You can report 100% anonymously if that helps. You can access the SpeakUp program via your OKTA dashboard. Alternatively, just reach out to the People team and we’ll have a member of the team connect with you directly. Thanks for taking the time to post and hopefully together we can improve your experience.

Explore other reviews about DigiCert

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

Cons

There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

1
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DigiCert Response
1mo
Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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DigiCert Response
2w
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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