Administratively complex, but with its heart at the right place. - Account Manager DigiCert Employee Review

4.0
Jul 25, 2022
Recommend
CEO approval
Business Outlook

Pros

Excellent opportunities for growth Dynamic work environment with lots of personal freedom Individual effort and creativity is supported and encouraged Able to voice displeasure free of negative consequence Great company culture of collaboration

Cons

Complicated internal systems make internal processes grindingly tedious at times. Salary determinations are not transparent nor negotiable

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DigiCert Response
3y
Dear Current Employee, Thank you for the feedback. We love hearing about the things you value working with us and that is an awesome list! Our people are what make us great. Having them become their best while doing their best work and lifting each other up makes our culture. Thank you for playing your part. We appreciate the constructive advice, and we agree that some of our internal systems are clunky. That’s why we have a concentrated OKR (Objective/Key Results) for improving operational efficiencies and our systems are an area of focus. This won’t all be done this year, but we are tackling this head on. Please continue to give your feedback to internal teams on challenges with tools/systems. On compensation: We lead with a pay-for-performance approach in this area. We’ll work on an explainer training for all employees so they can understand the mechanics behind how compensation at DigiCert works. Thank you for being part of the team, DigiCert People Team

Explore other reviews about DigiCert

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

Cons

There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

1
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DigiCert Response
1mo
Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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DigiCert Response
1w
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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