Broken from the top down - Authentication Specialist DigiCert Employee Review

1.0
Dec 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Easy job with minimal skill required

Cons

Management from the EVP to the global director is broken. I've worked in a lot of industries, but the inappropriate comments that have come from these gentlemen is disgusting. Reporting these comments led nowhere but confrontational meetings with the person you're reporting. Co-workers are unmotivated and we all do just enough so we don't t get fired. There is 0 motivation to work harder. Every year we got to an all hand meeting to hear how we had the most profitable year on history.... quickly followed by hearing what benefit we can no longer afford.

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DigiCert Response
3y
Dear former DigiCert employee, We are pained to hear that your nine years at the company were not the best. We value our employees and truly want to work with them to advance the company. That’s why it’s difficult to hear that reports went unaddressed and that employees felt unmotivated. As we move into a phase where we are squarely focused on efficiency, innovation and culture. Our culture work is crucial because we want to build an inclusive, equitable employee culture in which all voices are heard and appreciated. Please know that we believe our efforts to address employee culture and our compensation and benefits will yield improvement and we welcome the return of former employees like yourself to an improved and inclusive culture. DigiCert People Team

Explore other reviews about DigiCert

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

Cons

There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

1
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DigiCert Response
1mo
Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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DigiCert Response
6d
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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