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      DigiCert

      Engaged Employer

      DigiCert reviews

      Terrible Management team that do not care about customers or employees - Director DigiCert Employee Review

      1.0
      Jul 1, 2023
      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      NONE. At one time Digicert was a leader in the Internet security world and provided a quality product with best-in-class customer service. They also use to care about the company's employees. None of this is the case anymore. The Private Equity firm that owns Digicert and its Upper management has ruined the company.

      Cons

      Private Equity and C-Level management only care about maximizing their EBITA. They continue to increase their prices without providing a better product. At this point, the PE and Upper management do not care to provide a quality Managed PKI solution at a fair price. They have a monopoly and think they can do whatever they want. They also pay their tenure employees less and less and ask them to do more and more. If you are thinking about working here don't. They do NOT pay market value and devalue the employees that helped built the company and hold all the skills and knowledge. The longer I was there the less money I made and they asked me to do things that would screw over the customers and I told them no. Terrible company to work for, especially on the sales team.

      avatar
      DigiCert Response
      2y
      Dear current DigiCert employee, Thank you for taking the time to share your thoughts and current impressions of the company. We know that, as things transition and we move toward goals and products that will make the company more sustainable and equipped for the future, there has been some discomfort among some staff about direction and change of expectations. We believe the primary goal of your review is awareness of the apprehension some have with these changes, so we invite you to reach out to your leaders to discuss this and share your thoughts. Leaders have been open about the changes and await feedback as we move forward. They want and expect to hear from employees – good feedback and bad feedback – because they want to listen and engage with all who want to be a part of DigiCert moving forward. We invite everyone who wants to be a part of the future direction for the company to speak with leaders and continue to engage in conversations about decision making and how we can all contribute to making DigiCert better. Reach out to the People team to gain insight on compensation and the misunderstandings that seem to persist. We take our CARE Culture seriously, and we look forward to discussing it with you. DigiCert People Team

      Explore other reviews about DigiCert

      5.0
      Apr 24, 2026
      Partner enablement manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

      Cons

      There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

      1
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      DigiCert Response
      1mo
      Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
      4.0
      Jun 4, 2026
      Legal operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

      Cons

      DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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      DigiCert Response
      6d
      Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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