When Bottom Line Trumps Core Values - Account Manager DigiCert Employee Review

2.0
Nov 29, 2023
Recommend
CEO approval
Business Outlook

Pros

Exceptional co-workers Exciting Industry Hybrid work Great pay when left unchanged more than 3 months at a time Catered lunches

Cons

Incompetent CRO Archaic business "transformations" Fear based approach to trainings Lack of accountability for upper management failures

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DigiCert Response
2y
Dear current DigiCert employee, Thank you for your transparency and feedback. In your four years as an account manager with the company we know that you have seen and experienced many changes as we grow. We also know that 2023 was a year of many changes. We hope that the culture, coworkers and hybrid environment continue to be positives for you as we work through changes and continue to grow. We also recognize the cons you identified and will share this feedback with leadership. We also invite you to expound upon what you have identified as cons and advice to management. Please feel free to reach out to a member of the DigiCert People Team to share more of your thoughts and help us to ensure we continue to address employee needs and feedback. We look forward to hearing from you. Regards, DigiCert People Team

Explore other reviews about DigiCert

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

DigiCert has an amazing culture with a ton of great people who are always willing to collaborate and band together to achieve a common goal. I feel I have the tools, support, autonomy, and resources to succeed in my role and make a positive business impact.

Cons

There is definitely areas of opportunity when it comes to building for scale and breaking down operational silos as DigiCert continues to grow as an organization.

1
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DigiCert Response
1mo
Thanks for taking the time to provide your feedback. We are happy to hear you feel empowered to do your best work here at DigiCert. We are working to create additional opportunities for teams to work collaboratively and more effectively, namely by providing communication support and visibility across the organization. If you have specific recommendations, we'd love to hear them! Reach out to people@digicert.com Thanks for making DigiCert a great place to work. Best, DigiCert People Team
4.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

I have loved my team and manager since day 1. I stay because DigiCert continues to provide me with professional development opportunities. I began as a file clerk and now manage a team doing complex operational efficiency work. They supported me through an MBA and each year I take at least one course and attend at least one industry event to help expand my skill and reach. The pay is average, BUT when you add in the value of the above-average benefits, the total remuneration package is great.

Cons

DigiCert is owned by Private Equity. If you have not worked for a PE portfolio company before, it means they focus solely on making money and stripping out what they deem as fluff (which I deem as retention levers, like company parties and swag).

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DigiCert Response
6d
Thank you for sharing your experience. We’re delighted to hear that you’ve felt supported by your team and manager and have been able to grow your career through professional development opportunities. Stories like yours reflect our commitment to helping employees learn, grow, and reach their potential. We also appreciate your candid feedback regarding company priorities and culture. While strong business performance is important, our purpose is rooted in helping create a more secure digital world and advancing our vision to be the global leader in digital trust. Feedback like yours helps us continue to evaluate how we communicate our goals and maintain an engaging employee experience. Thank you for taking the time to share your perspective. If you ever have additional feedback, we're listening! Simply reach out to people@digicert.com and a member of our team will get in touch.
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