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Digital Federal Credit Union

Engaged Employer

Lovely but with cons - Consumer Banking Intern Digital Federal Credit Union Employee Review

4.0
Aug 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Incredible team environment, everyone there was supportive of growth and making your own path. Hard work is 100% noticed and manager to employee relations can not be understated. All around learning spectrum, lean simplicities as a teller to higher level credit portfolio management of upwards of 3 billion dollars. Incredibly generous with time off and understanding different employee issues.

Cons

Operation system for banking is archaic, consistent tech problems. Policy is not enforced all around, leading to discrepancies in service and angry members. Some policy's are inefficient and waste more time/do more harm than good. Managers sometimes don't understand systems or policy's themselves, making them un-reliant.

Explore other reviews about Digital Federal Credit Union

5.0
Dec 17, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Senior leadership offers good communication about the changes. Good benefits. Positive atmosphere. Great outlook long-term.

Cons

I have none to share

1.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Honestly there are no pros, you are gaslit into thinking there is.

Cons

Where do I begin? Long hours, terrible work-life balance, outdated systems and procedures, complicated processes and procedures and it makes everything a difficult process for their members, high turnarounds, conflicting information from staff, no one seems to be on the same page, delays, super busy all the time, not enough time or staff to get to everyone, Saturdays are chaotic, no accountability, drama and gossip, fake people, and my favorite, one slight inconvenience and immediately get reported and in trouble with HR. Very manipulative and will gaslight you into thinking you are the wrong one for calling out issues, problems and flaws occurring in branch. And by far the number one thing demonstrated by few staff members, not all, disrespect. Disrespect for management from a few employees. All of this is not worth the paycheck, you will go insane. You’re just supposed to shut up and do your job.

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