Sales factory - sell sell sell - Client Executive Diligent Employee Review

1.0
Jul 27, 2021
Recommend
CEO approval
Business Outlook

Pros

1.If you land a good manager then the work environment isnt bad 2. Comp plan is decent in sales - commission rate is good 3. Taking holidays is never an issue. Infact sometimes the CEO declares extra holidays on certain occasions

Cons

1.. They run sales like an factory of sales people - you are given a list of products and just start selling them. 2. No focus on career development or any strategic conversaions. I have been around for 20 months and not once has anyone asked me about my career goals or path or anything like that. 3. Managers are obsessed with numbers /forecasting. 4. Senior Managers are full of platitudes and everything is ''super'' exciting if you talk to them, but very little of that excitement percolates down into the trenches.

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Diligent Response
4y
Thanks for the candid review. We’re glad to hear you felt like you have benefitted from certain aspects of Diligent, including our culture, competitive compensation, and benefits. We are sorry to hear you haven’t felt fully supported on the front lines. As a company that puts the client at the center of everything we do, our customer facing teams without question are the engine of our success. The core objective of the regular enablement and training we provide is to ensure our commercial teams feel totally empowered to be the face of Diligent and build great relationships with our valued clients and prospects – backed by a detailed knowledge of our solution set. Likewise, we have invested in one-on-one coaching and career sessions with leadership, as well as established clear career frameworks and pathways. We absolutely want you to feel like you can grow with us here and will take this feedback onboard to ensure our managers are communicating these even more clearly. I encourage you to reach out to your manager, leader, or a member of the HR team – whoever you feel most comfortable speaking with, so that we can better support you. You can also share with us feedback anonymously at HRconfidential@diligent.com. Thank you again for your contributions to Diligent. - Avigail Dadone, Chief People Officer

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1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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