Technical customer support specialist - Anonymous employee Diligent Employee Review

4.0
Aug 10, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lovely work environment for entry level

Cons

Self training and allow wfh permanently for some jobs roles

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Diligent Response
4y
We appreciate your comments! It’s great to hear you enjoy our collaborative work environment. We certainly believe that the people at Diligent are what make our company so special and regularly look for ways we can acknowledge everyone’s hard work and celebrate this. If you have specific ideas, we are all ears and would love to hear them! As for your other comments, while we are planning to re-open our offices in September where local health and safety standards allow, we certainly plan to continue offering flexibility to our team, as we know how important that is to our colleagues. Please feel free to share any more specific feedback with your manager or directly to us at HRconfidential@diligent.com. Thank you for being a part of the Diligent team. - Avigail Dadone, Chief People Officer

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1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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