Na - Customer Support Specialist Diligent Employee Review

5.0
Sep 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Team and training are good

Cons

Salary is pretty low. Carrier progression only happens after a year working in the company.

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Diligent Response
4y
We are thrilled to have you onboard at Diligent and in our thriving new Galway office! It is so great to hear you’re off to a positive start. With regard to your feedback on areas for improvement, we regularly evaluate our total rewards to ensure we are highly competitive in all of our markets and we will take this feedback onboard further. And while we do believe it is important for our newest joiners to get fully immersed in Diligent and in their roles and teams, we certainly are committed to rapid progression for our talented employees as they build careers here with us at Diligent. Thanks for being a part of the Diligent team! Wishing you great success. - Avigail Dadone, Chief People Officer

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1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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