Growing Company with Organizational Issues - Customer Transactions Specialist Diligent Employee Review

3.0
Nov 27, 2021
Recommend
CEO approval
Business Outlook

Pros

It's a fast paced, growing software company with a young culture.

Cons

In it's effort to become the biggest company in the field, it acquires companies quickly and without fully integrating, there are always organizational issues and a general lack of knowing what is going on because policies and practices are always changing. There is a disconnect between leadership and the teams that actually do the work.

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Diligent Response
4y
Thank you for sharing. We certainly agree that Diligent is an exciting and dynamic place to be with incredibly talented team members by your side. We do hear your feedback and recognize how much change there has been, as we have continued to strategically expand and evolve our business to drive even greater impact for our clients. The amazing efforts of all our teams around the world who have continued to take head-on both the opportunities and the challenges of being part of a fast-paced, growing company are certainly not unnoticed. Throughout our integration efforts, we have also worked hard to minimize disruptions to our customers and teams internally. If you ever have specific feedback on how and where we can improve and better support you, please don’t be afraid to share it with your manager or leader, or anonymously at HRconfidential@diligent.com. Thank you for being a critical part of Diligent! - Avigail Dadone, Chief People Officer

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1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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