Company culture turned sour - Customer Success Manager Diligent Employee Review

2.0
Dec 5, 2021
Recommend
CEO approval
Business Outlook

Pros

- Good perks such as 5 weeks annual leave - Snacks in the office - Great office location in the CBD - Budget for quarterly events

Cons

- Culture deteriorated quickly - Lots of resignations - Lots of gossiping amongst employees and feuds amongst coworkers - Several filipino colleagues banded together and had nasty gossip - HR lawyer was hired to tame staff behaviour - Bullying was common - people resigned and left out of the blue with no explanation

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Diligent Response
4y
Thank you for sharing your feedback with us. We’re glad to hear that you appreciated certain aspects of working at Diligent, including our competitive total rewards and office perks. We are sorry to hear your other feedback, and what you are describing certainly does not reflect the supportive, professional and collegial work environment we strive to build and promote each and every day. We take the concerns you have expressed seriously and would appreciate if you would consider reaching out to our anonymous HR mailbox at HRconfidential@diligent.com if you have more specifics to share. We appreciate your years of service to Diligent and wish you the best of luck moving forward. -Avigail Dadone, Chief People Officer

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1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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