Manager of the team was - Customer Support Advisor Diligent Employee Review

1.0
Jan 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Good salary, nice office, nice teabags Good gym discount

Cons

Teams were all over the place Management had no clue about work.

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Diligent Response
4y
Thanks for sharing your feedback. While we are certainly glad to hear you enjoyed some of the perks and benefits we offer here at Diligent, we are sorry to hear that you felt in any way disconnected from your teams or management. We strive to support our valued employees while ensuring a connection across the organization. We hope that you shared your concerns with your manager or HR while you were here – but would still like to hear if you’re willing to share at HRconfidential@diligent.com. Thank you for your contributions to Diligent, and we wish you luck moving forward. - Avigail Dadone, Chief People Officer

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1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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