Good job - Customer Service Representative Diligent Employee Review

5.0
May 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Great place to work and awesome team!

Cons

Can be tiring some weeks

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Diligent Response
4y
Thanks for your review! We’re glad to hear that overall you are having a positive experience. We understand how important it is to promote a healthy work-life balance for our valued team members, which is why we recently launched Recharge Weeks – two additional weeks of PTO for our employees to unplug and recharge. We absolutely encourage all of our team members to take advantage of this new benefit and hope you will do so. Thanks again for being a member of the Diligent family! -Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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