CSM - Client Success Manager Diligent Employee Review

5.0
Jun 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Great PTO schedule and very welcoming community

Cons

Fast growing so you have to be quick on your feet

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Diligent Response
4y
Thanks for sharing your feedback with us. We’re pleased you’re having a great experience as part of our Diligent community and appreciate the work you are doing to support our clients! We are certainly growing and value the energy and excitement that our team members bring in achieving our goals and aspirations. If there is anything we can do to support you as you dig into your new role, don’t hesitate to let us know. We’re very glad to have you as part of our rocket ship! - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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