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      Diligent

      Engaged Employer

      Diligent reviews

      Good employer - Customer Success Manager Diligent Employee Review

      4.0
      Sep 20, 2023
      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people and culture, good salary.

      Cons

      Big restructure and cut costs in CS/CSM despite trying to retain their first class, white glove service brand.

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      1.0
      Jun 26, 2026
      Business development representative (bdr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay, unlimited PTO and good benefits

      Cons

      Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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