Great vision but needs product development - Sales Diligent Employee Review

3.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

-Great product and platform vision -Remote work -Decent compensation and benefits

Cons

-Complicated industry and steep learning curve -Poor sales leadership - Leaders are under a lot of pressure -Teams are siloed -Products still lacking maturity and need a lot of development -High sales force turnover

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Diligent Response
2y
Thank you for taking the time to share your feedback about your experience at Diligent. We appreciate your thoughtful comments about our product vision, remote work options, and competitive compensation and benefits. We work to address the complexity of the industry by providing more onboarding and training for all new team members and have robust enablement program for our sales teams, which depends not just on our comprehensive sales materials, but in creating a more collaborative environment where team members can share their knowledge and expertise. We are also committed to improving sales leadership by providing our people leaders with the necessary training and resources to be effective coaches and managers. We also strive to reduce the pressure on our leaders by streamlining processes and improving communication across the organization through tools like our V2MOMs (our internal goal setting process), monthly Town Halls and designated Slack channels. We are committed to further developing our products to meet our customers evolving needs, investing heavily in research and development to improve the maturity of our products. We value your feedback and encourage you to continue to share your suggestions for improvement with your manager or any ELT member. We are committed to creating a workplace where everyone feels valued, respected, and can contribute to our success. Thanks again for taking the time to share your feedback. We appreciate your contributions and look forward to continuing to make Diligent a great place to work! - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay, unlimited PTO and good benefits

Cons

Leadership will tell you want you want to hear to keep you focused on being a BDR instead of helping you get promoted. Majority of AE type roles are not posted internally and do a ton of external hiring instead of promotions.

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