Good rig to work for - Customer Success Manager Diligent Employee Review

can be challenging but rewarding. team culture is good

sales positions don't open up fast enough

Some of the people are passionate, kind, hard workers

Very toxic leadership, especially in HR. they label themselves as a “high performing culture” which to them means working 70 hour weeks with no true productivity. Constantly pointing the finger and blaming instead of asking questions and understanding the why. HR leadership doesn’t care about people in any capacity and simply does not have the emotional intelligence to run a team of this size at a global org. Nobody is rewarded for hard work until it’s too late and they want to retain you. Constantly penny pinching and cutting down titles and comp. You get what you pay for. The answer to everything seems to be replacing people with AI but the AI doesn’t exist.