Restructure - Customer Success Diligent Employee Review

Thank you for taking the time to share your feedback. We appreciate your recognition of our global reach and the importance we place on a strong customer success experience. To your concerns regarding recent reorganization efforts, I can share that while these decisions are never easy, they are sometimes necessary to ensure we're best positioned to serve our customers and achieve our ambitious goals. That said, we recognize the importance of creating a stable and supportive work environment where our colleagues can thrive. We've implemented initiatives to achieve this, including clearer communication of company goals and priorities through our V2MOM goal-setting process and regular updates through monthly Town Halls. We also foster connections and innovation through our Employee Resource Groups, dedicated communication channels, and team-building activities. If you'd like to share more details about your experience, we invite you to reach out to your manager, a member of the ELT, or confidentially through hrconfidential@diligent.com. Thanks again for your feedback, and I wish you continued success at Diligent! - Avigail Dadone, Chief People Officer