Worst company - Contractor Diligent Employee Review

1.0
Apr 18, 2024
Recommend
CEO approval
Business Outlook

Pros

Worst nothing pros here all cons

Cons

This company displays a blatant disregard for its employees' well-being. Despite my repeated requests for work-from-home (WFH) options, they haven't provided any support. Additionally, there's no provision for transportation, leaving me to commute 38km to the office without any assistance. Even worse, I have to travel an additional 20km to reach the nearest cab pickup point. The salary offered is insufficient to cover these expenses, making it challenging to support my family and meet other financial obligations. It's particularly frustrating to see other teams, whose leaders are based in different countries, allowed to work remotely while I'm confined to the office. Despite my continuous appeals for WFH privileges over several months, they cite company policy as the reason for denial. However, the inconsistency in policy application is evident, as other team leaders permit their employees to work from home. The two-and-a-half-hour commute to and from the office, coupled with the demanding work culture, adds immense pressure and stress. Moreover, inadequate training and excessive workload contribute to further dissatisfaction. During the probation period, instead of receiving thorough training, we were left to fend for ourselves. This contrasts sharply with my previous company, where comprehensive training was provided. The lack of work-from-home flexibility is particularly disheartening, leaving little room for personal life. Many employees are able to work from home because their team leaders or managers are not based in the office, yet I'm not afforded the same opportunity despite being the only one here from my team. This inconsistency in policy enforcement adds to my frustration and feeling of being unfairly treated. Often, I don't return home until 9 pm, despite leaving the office at 5 or 5:30. This disparity in treatment between employees based on their location is deeply demoralizing and affecting my mental health.

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Diligent Response
2y
We appreciate you taking the time to share your thoughts on your experience at Diligent. We recognize your frustration with the commute and value your desire for more work-from-home flexibility. While in-person interaction offers benefits for collaboration and innovation, we're committed to a healthy work-life balance. We're currently reviewing our WFH policy to ensure we continue taking a balanced approach that considers factors like role requirements and team dynamics. In the meantime, discuss your situation with your manager, empowered to assess individual needs for WFH arrangements. We were disappointed to read that your training fell short of expectations. We continuously improve our programs to ensure all employees have the support they need to grow their careers at Diligent and strongly encourage you to explore the extensive resources and development opportunities offered on our Compass (people development) site. Don't hesitate to speak with your manager or HR about any further training needs. We take workload concerns seriously. If you are feeling overwhelmed, please discuss this with your manager so that together you can find ways to adjust your workload or delegate tasks. While a long commute can't be eliminated, we understand it can be stressful. To ease that burden, all employees are eligible for free transportation to and from our Bengaluru office. We're committed to a fair and positive work environment. We encourage you to reach out to your manager, HR representative, or an ELT member to discuss your concerns in detail and explore potential solutions. Thank you for your feedback. - Avigail Dadone, Chief People Officer

Explore other reviews about Diligent

2.0
Mar 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The product is market-leading, and the space is genuinely interesting. There's no shortage of smart, capable people at Diligent. A lot of talented managers exist within the org who could do more if given the room.

Cons

Direction changes constantly — sometimes it feels quarter over quarter. The result is widespread burnout and an inability to execute. Senior leaders rarely push back on the CEO, which means teams absorb every strategic shift without warning or context. HR leadership prioritizes serving the executive team over the broader employee population. The HR team is stretched thin and operates more like a compliance function than a culture or development partner. (Turnover within HR leadership has been notable.) Pay is below market. The equity program is opaque, poorly managed, and functions more as a retention mechanism than a genuine benefit (with no clear path to liquidity). There's a meaningful gap between what the company says it stands for—especially around employee experience—and what it actually delivers internally.

11
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Diligent Response
3mo
Thank you for taking the time to share such thoughtful feedback about your experience. We truly appreciate you recognizing the strengths of our product and the talent across our team, and we’re glad to hear the space feels interesting and compelling. We also recognize that as a company focused on governance, risk and compliance, that it’s critical to hold ourselves to the same high standards internally. Through our monthly pulse surveys, we listen to our team, learn and actively work to strengthen any areas of feedback from alignment to transparency, or accountability across our leadership teams. In fact, one of our OKRs is focused solely on ensuring we have an empowered and accountable team, which we rally around as an organization. We appreciate other sources of feedback like yours, as it is an important part of that effort. Our People team is committed to supporting an elevated employee experience and continuously improving how we listen, respond, and evolve. While we won’t always get everything right on the first try, we are highly focused on continuing to iterate and making meaningful progress to ensure our actions reflect our values. We encourage continued feedback and appreciate you sharing your perspective. If you’d like to provide any additional context, please feel free to reach out at: HRConfidential@diligent.com
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