The good, bad, and ugly - Sales Associate Dillard's Employee Review

3.0
Mar 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Consistent hours Pretty decent hourly pay

Cons

Inconsistent scheduling Toxic work environment Managers don’t know how to manage Full of gossip and drama Inconvenient open to close hours

Explore other reviews about Dillard's

5.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible. You learn a lot.

Cons

You work long hours during holidays.

2.0
Jul 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Helping Customers is the best part of the job and the team in my area is outstanding. I learned many skills that I can take with me to my next gig.

Cons

Dillards only concern is the sales per hour number or if your area number declines (most sales are down due to the current economy). If your sales do not meet the requirement, your hourly pay will be reduced (mine was reduced by $2, so I gave notice). Never mind that the first six months I increased sales by 4%. I heard rumors of pay decrease but didn’t really know that was a thing. Hard work is not recognized nor appreciated. The turnover is insane. They beg you to refer people but no one ever does. The culture is one of the saddest I have ever witnessed.

See reviews by: Helpful|Rating|Date|All