Good pay, but too much pressure and too behind on modern trends - Sales Specialist Dillard's Employee Review

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay, above average for area

Cons

My store was in a dying mall, and they expected employees to text customers using their personal phones and basically magic customers out of thin air to save the store. Bad sales were blamed on associates and not the fact the company is outdated and without consideration for the situation of the store's location

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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