Don't do it. - Sales Associate Dillard's Employee Review

1.0
Oct 22, 2008
Recommend
CEO approval
Business Outlook

Pros

The pay and the people. The pay starts off generally better than other retail stores. You can get a 10% pay increase if you actually meet their outrageous pay quota every six months. However, it is possible if you just steal sales from other employees. Then, you are just making serious enemies.

Cons

Associates are fighting tooth and nail for sales, as they are based on a quota system. If biyearly quotas are not met, expect a 10% decrease in pay. Usually they will just fire you first, before you actually get your pay decreased anyway. Management are just over-glorified sales associates that were "sharky" enough to make their sales qoals and get promoted.

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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