Shop at Dillards, DON'T WORK THERE! - ASM (Area Sales Manager) Dillard's Employee Review

1.0
Oct 23, 2008
Recommend
CEO approval
Business Outlook

Pros

If you want to realize that your degree is worth more than folding clothes, go to work for Dillard's. It will make you appreciate working hard and studying in college, which will consequently make you realize that you should look for a job in another industry/retailer. In addition to this, you get a discount on store merchandise, but as with most things at Dillard's there is a catch.... you have to work at the store for at least 30 days and, here is the real clincher, you have to get the store credit card in order to recieve your discount. Only then can you get the 25% off.

Cons

EVERYTHING. Dillard's is such a sketchy place to work at. Not only do the store managers play favorites and base promotions on those favorites, they also expect you to make your sales based on 'last year's sales figures' even when there is NO possible way you could ever make those sales since you have less inventory in the present year than you did in the past. Your bonuses are based on if you make these sales or not so you get completely screwed, every year. Also, the 'mark-up' and 'mark-down' system they have is a complete load of crap and stuck in the stone ages. Dillard's will never become a leader in the retail industry if they keep wasting time and money on this terrible system that they have in place.

Explore other reviews about Dillard's

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great customer relationship opportunity and good pay

Cons

Long and inconsistent work hours

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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