Dillard's is one of the best retailers to work for. - Sales Associate Dillard's Employee Review

3.0
Nov 20, 2008
Recommend
CEO approval
Business Outlook

Pros

Management team is great at certain locations such as mine. They hold weekly meetings and encourage us to sell with unique incentives. You also get a 50% off on any work related merchandise which is awesome! A discount like that on name brand clothing is rare!

Cons

You must reach your Sales Per Hour (SPH) goal and meet your Quota. If these goals are not met, you qualify for a decrease in pay. Another downside is the people you work with. Many times they will attempt to steal your sales, or fool you if you are a new employee and take advantage of you.

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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