Think Twice Before Working For Dillard's - Retail Sales Associate Dillard's Employee Review

2.0
Dec 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Depending on your co-workers and manager-of-the-month, selling at Dillard's can be an OK job. If your department's not overstaffed, you can make some decent $ for retail. If you can sell and merchandise, management will leave you alone to run your department. Can be a fun environment, if you end up working with people you like. Flexible schedules.

Cons

Over-staffing of sales floor leads to employees fighting with each other for sales. All pay is based on what you ring up. Employee's raises / pay cuts are strictly based on sales numbers. There are no evaluations of any other aspects of your job. Employees often try to do as little work as possible (other than selling) as there is no penalty for not doing anything but selling. Entry level managers are expected to move at their expense with a few weeks notice to any other store in the chain. Turnover is very high. There is no HR dept to deal with disputes. The company often violates state, and federal employment laws.

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

See reviews by: Helpful|Rating|Date|All