Nothing has changed - Counter Manager Dillard's Employee Review

3.0
Jan 21, 2009
Recommend
CEO approval
Business Outlook

Pros

If you are looking for an easy job that pays next to nothing where you can coast...."ding, ding, ding. You have just won the jackpot" and should work here. Your discount is by far the best esp when there is a really good sale you can use it in conjunction with. The people that want to be there and work are great. Cosmetics was a great place to be because we got free samples and testers of all the new products for our line to try out in order to sell them. if you work for a larger line, their education/training programs are really good.

Cons

Next to nothing pay, only off 1 weekend (Sat & Sun) per month, work every holiday no matter what, required to work store inventory, long hours where you are on your feet the entire time, and very rude/difficult customers. Healthcare coverage is so expensive you cannot afford it and there are no other options in place. Some coworkers can be extremely difficult to work with and there is very little to do about it. Very little opportunity for promotion unless you are willing to do whatever it takes to increase sales profits and gross margin over the year before, especially showing amazing increases in that years promotions and/or push items because that gets the Store and it's Manager and its regional recognition.

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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