A company with no HR Department doesn't care. - Clinique Beauty Advisor Dillard's Employee Review

2.0
Jul 31, 2017
Recommend
CEO approval
Business Outlook

Pros

The pay is not minimum wage, often much higher. The discounts are good and the people (co-workers) are usually really good people.

Cons

Dillard's is a money-hungry archaic company that does not care about its employees. First of all, you are unable to move from part to full time. This is a huge issue for people with children, students, etc. It's absolutely ridiculous and they blame it on Obamacare... hilarious. Their 'sales per hour' goals are not out of this world, but they create a hostile work environment that often makes customers uncomfortable. Goals should be department or brand wide, not individualized. Let managers do their job and see who isn't pulling their weight. In the cosmetic's department, the whole situation is laughable. People do NOT want to be called for events anymore! At least once a month I had to place calls (along with the entire cosmetics department) to people who would send us straight to voicemail. Innovation and upkeep is very important. Last, but not least, there will only ever be so many Dillard's Cardholders. You cannot force people to apply, and bribing people with gift bags is unethical. Finally- update your systems and POS stations. It is really hard to convince employees to attempt to be on the forefront of retail when you won't invest in yourselves or them. Management has to do schedules on systems from the 70's. Move on up.

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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