Take Care of Your People and They Will Take of You - Sales Manager Dillard's Employee Review

1.0
Jun 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Dillards pays higher then other dept. stores in the area.

Cons

Feeling like any moment you could lose your job. Having your manger talk about you to other sales managers. Not having the open door policy they want you to believe they have. Having your associates work with a sales per hour that is unreachable and watching them get a pay cut.

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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