Be careful where you work! - Counter Manager In Cosmetics Dillard's Employee Review

2.0
Jan 30, 2009
Recommend
CEO approval
Business Outlook

Pros

You will get payed higher than Macy's and you don't work on commission.

Cons

If you don't meet you're goals whatever percentage you were under they deduct that off you're hourly pay once a year. So if the economy is slow your check gets smaller and smaller...but, If you are over you get payed that percentage over (but, with the economy the way it is this is really hard to do). And believe me they make the goal almost unreachable. They underestimated me in sales and I was so far over my goal within the first 3 months that they made me a manager so that they only had to pay me a 5% increase instead of 40%...I got screwed! They do really crappy things like that to their employees all the time just to save themselves money. I wouldn't suggest anyone to work there b/c they would have to put up with things like that.

Explore other reviews about Dillard's

5.0
Dec 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great customer relationship opportunity and good pay

Cons

Long and inconsistent work hours

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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