Pros
Dillard's is a great place learn about a variety of retail aspects at once. You participate in visual merchandising, sales, & customer service. Dillard's provides many opportunities for growth in management & for movement within departments as well.
Cons
The majority of emphasis is placed on sales at Dillard's. The pay rate for sales associates is contingent on meeting sales requirements. This is, of course, to be expected to some extent. However, the sales associates are sometimes actually punished for reaching higher sales. When a sales associate achieves higher sales, their sales goals are then increased & if they do not reach that goal they receive a pay decrease. There are also problems on the sales floor concerning the lack of concern or discipline for substandard customer service & visual merchandising. The turnover is higher in retail than in some other industries. That may be why sales associates are often not held to high enough standards. That is an understandable explanation, but yet frustrating for the sales associates & members of management that prefer to work hard & provide a great place to shop for the customers!