great job to have while you're in college - Sales Associate Dillard's Employee Review

4.0
Mar 16, 2009
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty decent compared to other retail stores. The managers at my store are awesome. they are all aware that flagstaff is a college town and they work with school schedules and and try their best to give you the time off you ask for to go back home. the coworkers are for the most part friendly compared to other dillards'. it is really fun to help merchandise products and it gives you a lot fo experience if that is a career you want to work towards. another good part is the discount which is pretty nice compared to other stores.

Cons

you have to sell a certain amount per hour to get a raise and if you dont you may qualify for a pay cut. if you do make your goal and get a raise, your goal goes up and you have to sell more just because you are getting paid more, which makes no sense. because of this it gets really competitive in certain departments. the employees end up not liking each other because everyone fights for sales. this sometimes creates less attention to keeping the area clean and well merchandised because no one wants to be putting stock away when they could be helping customers and getting sales.

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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