Quotes Need To Be Realistic - Retail Sales Associate Dillard's Employee Review

3.0
Mar 8, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice people, great mangers, ok pay

Cons

They need to change what they expect from their employees. On line buying has kept customers from the stores. They don't want to fight the crowds or come to the malls anymore. They fire good people because of not making what they feel the employee should be selling!!!!!! Come out on the floor once in a while....

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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