Commission Sales Associate - Commission Sales Associate Dillard's Employee Review

3.0
Sep 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Higher pay than most retail stores, ability to earn more if you are motivated, flexible hours that aren't as crazy as some other retailers, generous employee discount, can win free merchandise

Cons

hard to get raises and sales if you are in a slow traffic location, everything is sales quota based with no regard for other performance measurements, high employee turnover, taking other associates' sales is regularly ignored, if not outright encouraged, not getting your schedule till the day before it starts and they make an entire month at a time, management plays favorites at times, not enough training for new associates, no regard for retaining long time high performing associates

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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