You Can't Run This Business Without Empoyees - Sales Associate Dillard's Employee Review

1.0
May 19, 2009
Recommend
CEO approval
Business Outlook

Pros

I like interacting with customers and having good friends in other associates

Cons

Employees are treated like children. Their policies on absences are to strict, they do not allow for life happenings that can not be avoided. The sales goals are unreasonable and they take your pay away if you don't make your goals.They are always warning about overtime but yet they will not announce to our customers that we are closed therefore we are kept later than scheduled consistantly. No matter want you do it is never good enough. The medical Ins they offer will take your whole pay check for premiums ,come on a big company like that can't negoiate a better ins for their employees???Then they want you to go to the DR every time you are absent for every sickness,even with no Ins. otherwise it is not excused, 3 unexcused your gone!!!

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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