what to expect working for Dillards - ASM (Area Sales Manager) Dillard's Employee Review

1.0
Mar 20, 2010
Recommend
CEO approval
Business Outlook

Pros

money's good for retail --- not open crazy hours earliest 8am and latest 10pm during holidays

Cons

number of hours expected to work is out of control---no, respect from district manager or above, they walk through the store and all you get is negetitive feedback, unless you have a sales increase you never get a raise, some managers have gone more than 5 years without an increase--sph for selling associates causes alot of controversy on the selling floor and you spend most of your time dealing with this, very little training, no corporate training program in place, unless an experienced mgr. decides to help you you are sunk!

Explore other reviews about Dillard's

5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co workers but left to relocate

Cons

Relocated to another state far away

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I gained good customer service and problem solving experience while working here. You learn how to multitask under pressure. I also gained experience gift wrapping(I found out I enjoy this part of the job a lot), shipping orders, and overall in store functions. I met many supportive and enjoyable coworkers while working here as well as memorable customers.

Cons

The main Cons of working here were: -Chronic understaffing -Too many responsibilities expected from one associate -Feeling unsupported by main management - Hard work and extra effort often goes unrecognized - High stress due to unrealistic workload expectations - Limited opportunities for actual feedback to management to actually improve

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